The Ombuds Blog: 2022 ACR Conference Includes Just One Session About Ombuds

September 15, 2022

2022 ACR Conference Includes Just One Session About Ombuds

The Association for Conflict Resolution's annual conference is underway in Orlando, Florida. Although ACR has an Ombuds Section and Ombuds are frequent presenters and attendees, there is just one session about Ombuds this year. Yesterday, Kira Nurieli gave a breakout presentation on "Workplace Culture and the Role of the Ombuds." Nurieli is the principal of Harmony Strategies Group, a consulting company that provides Ombuds services, conflict coaching, mediation, restorative practices, trainings, and dialogue facilitation. She is also an external Ombuds at science and healthcare organizations. (ACR 2022 Conf Info; LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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September 15, 2022

2022 ACR Conference Includes Just One Session About Ombuds

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