The Ombuds Blog: Connecticut College Hires Dedicated Ombuds for Staff

May 12, 2020

Connecticut College Hires Dedicated Ombuds for Staff

Amy Sereday has been selected as the first Staff Ombudsperson for the private liberal arts college in New London. Sereday joins David Dorfman, Professor of Dance, and Christine Chung, Associate Professor of Computer Science, who serve as part-time Faculty Ombudspersons for three-year appointments. Sereday will available year-round for all employees, faculty and staff.

Sereday has been working as a mediator and facilitator for the past five years. In addition, she has been teaching conflict resolution and mediation at Columbia University and Holyoke Community College. She graduated from Western Connecticut State University and earned an MS in Negotiation and Conflict Resolution at Columbia. (Connecticut College Ombuds; LinkedIn.)

Related: Job Posting.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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May 12, 2020

Connecticut College Hires Dedicated Ombuds for Staff

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