Bill Warters at Campus-ADR Tech Blog highlights the 2007 report by representatives from the Federal Interagency Alternative Dispute Resolution Working Group Sections and Steering Committee. This report is relevant for Ombuds in two ways. Most significantly, it provides compelling evidence of the effectiveness and cost savings associated with ADR processes. In addition, it summarizes the activities of 42 different Ombuds programs in federal agencies, many of which are highlighted as examples of how the government is achieving its mission of accessibility, responsiveness, and inclusiveness. (Campus-ADR Tech Blog; Report for the President on the Use and Results of Alternative Dispute Resolution.)
The report is being added as a permanent link to the list of Critical Ombuds Documents.