Mn/DOT has appointed Wendy Friede as its first-ever Employee Ombudsman. In her role as employee ombudsman, Friede will serve as a complement to department’s current formal resources, rather than a competitor or duplicate. “If you know where to go and feel comfortable going there, go directly there,” Friede said. “If you’re not comfortable with those resources and want someone to talk to, the employee ombudsman is an option for you.
Friede is a Certified Organizational Ombudsman Practitioner, trained mediator and coach who has worked 18 years in the public and private sector. She served on the International Ombudsman Board of Directors and is the current Secretary of the Board of Certification. Friede earned her bachelor’s degree in Education from the University of Minnesota and a master’s degree in Instructional Media and Design from Boston University. (Mn/DOT Newsline.)