Mary Steinhardt, the Faculty Ombudsperson at UT Austin, says that she assisted 48 faculty members in 2010-11, down from 58 in the prior year. In addition, she began serving visitors holding postdoctoral fellowship appointments and assisted two in this category.
Stenhardt reported that the majority of cases were resolved through informational mediation, counseling, and coaching, and only a few were referred to other resources. Her work as an Ombuds averaged seven to nine hours per week during the fall and spring semesters, and five to seven hours per week during the summer. (UT Austin Ombuds 2011 Report.)