April 23, 2012

University of British Columbia Ombuds Publishes 2011 Annual Report

Shirley Nakata, the UBC Ombudsperson for Students, reported that her office saw a 40% increase in visitors last year. She attributes the increase to a growing awareness about the office and anticipate that the caseload will continue to grow in the coming year. Nakata, who is assisted by Ombuds Officer Joy Coben, also said that about 60% of visitors were undergraduate students and of those, most were third and fourth year students. 

The annual report offers a number of observations about systemic problems and suggests possible options for addressing the issues. The work of the Ombuds Office is also illustrated through several case studies. (UBC Ombuds 2011 Report.)

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