The National Long-Term Care Ombudsman Resource Center has posted a general overview of the Long-Term Care Ombudsman Program highlighting the history, role and responsibilities of the program.
Offered as a set of slides and related materials, the presentation addresses the program responsibilities required by federal law: what the LTCOP does, who Long-Term Care Ombudsmen represent and how to work with the them. (NORC.)
This is an excellent summary for anyone needing a better understanding of long-term care Ombuds.
Related posts: Resources Online and Beyond for the Aspiring Ombuds; National Association of State Long-Term Care Ombudsman Programs Publishes Standards of Practice; Differentiating Advocacy and Organizational Ombuds.