The U.S. Patent and Trademark Office in Alexandria, Virginia will host the 12th Annual CoFO Conference on Monday, September 30, 2013. The
event is open to those who are working as Ombuds in the Federal sector
and others interested in the role.
The event will follow the following agenda:
- Welcome – Wendy Kamenshine, Ombudsman, Consumer Financial Protection Bureau
- The Ombuds’ Road Ahead – Howard Gadlin, Ombudsman, National Institutes of Health
- Legal Updates and Significant Cases – Charles Howard, Partner, Shipman and Goodwin, LLP and Author, “The Organizational Ombudsman”
- Roundtable Discussions: Opportunities, Barriers, and Strategies – Scott Deyo, Ombudsman, National Geospatial-Intelligence Agency
Lunch & Networking
- Ethical Dilemmas: Scenarios and Decision Frameworks – Wendy Kamenshine, Ombudsman, CFPB and Sheryl Brown-Norman, Ombuds, Office of the Director of National Intelligence
- Welcoming Remarks – Teresa Rea, Acting Under Secretary of Commerce for Intellectual Property and Acting Director of the USPTO
- Video Games for Ombuds: Online immersive dispute resolution practice environments and 3D animated avatars – Sarah Stanton, Associate General Counsel (Dispute Resolution), Department of the Air Force
- Reflections from the Field – Denise McKenney, Commissioner at Federal Mediation and Conciliation Service
- Roundtable Panel – Follow-up
- Wrap-up and Closing Remarks – Wendy Kamenshine
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