[A]s we search for a new director, it has also become very clear that the field has changed. There are now many more experienced ombuds in the pool than when I applied for the associate ombuds role in 1990. I don’t think anyone in that pool had prior ombuds experience. In addition to ombuds experience, some of the candidates today also have advanced degrees in fields like dispute resolution. This gives them an academic underpinning for their on-the-job experiences. Finally, one of the preferred qualifications for the director position now is something that has only existed for the last five or so years – certification as an organizational ombudsman practitioner.(CU Connections.)
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