The Ombuds Blog: Montgomery College Ombuds Publishes Second Annual Report

October 20, 2015

Montgomery College Ombuds Publishes Second Annual Report

Sarah Miller Espinosa, the Montgomery College Ombuds, reports that 160 staff members visited her office for the year ended June 30, 2015 -- about five percent of College employees. She provides summary statistics using the IOA Uniform Reporting Categories. In addition she updates the status of the recommendations she made in her first report and makes several new ones for the College. (MC Ombuds 2015 Report.)

Related post: Montgomery College Opens Ombuds Office; Montgomery College Ombuds Reports Strong Demand for Services; Montgomery College Ombuds Selected for AAA Fellowship.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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October 20, 2015

Montgomery College Ombuds Publishes Second Annual Report

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