August 26, 2010

Job Posting: Cornell University

The private Ivy League university in Ithaca, NY is hiring an Assistant Ombudsperson. The part-time position will assist students, faculty and academic and non-academic staff in resolving problems.
The appointment will be for a fixed term: Fall 2010 through June 30, 2012. Applicants should have a bachelor's degree and 5-7 years experience in labor relations, higher education administration, or resolving conflicts or equivalent combination of education and experience. Knowledge of and experience with Cornell University's culture, policies, structures and operations is preferred, but candidates must, "have no actual or perceived conflict of interest." No salary or deadline indicated. (Cornell HR.)

The posting--which describes the Cornell Office of the University Ombudsman as, "an informal, confidential and independent resource for complaints brought by any person at the University"--reveals a significant revision in the role of the Ombuds from a couple years ago, when a job posting described the Assistant Ombudsman position as one that "investigates, finds facts and makes recommendations for settlement of complaints." The website for the Cornell Ombuds office was significantly updated earlier this year and now references the IOA Standards of Practice. (Cornell Ombuds.)

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