April 25, 2016

IOA Webinar: How to Get Out the Ombuds Message

The International Ombudsman Association will offer a webinar titled, "How to Get the Ombuds Message Out: Aligning Business Needs, Target Audiences and Tracking Progress." The session will be presented by Eric Mayo, Internal Ombuds at Chevron since 2012.  The program takes place on Thursday, May 19, 2016 at 11:00 a.m. - 12:30 p.m. Central Time and also will be available as a recording. 

Details from the IOA announcement:

We all look for new ideas to keep our programs front and center in our constituents’ minds, and remain relevant, fresh, and “part of the conversation” to help resolve workplace issues. And, how do we decide what programs, communications, and tools to pursue, and what to leave behind: The “Start, Stop, Continue” of our efforts? Do we need an annual report? Should we launch a new training? How about social media and different communications platforms? Expand the reach of the office? And what can we realistically take on, given current resources? 
Come learn, share and discuss one example of how to decide WHAT to pursue given your overall strategy, business conditions and plans, resources, timing, etc. Learn about Chevron’s process and the discipline we use to prioritize our outreach efforts to stakeholder groups, and then systematically address each group with various types of tools. One of the keys is to consciously and rigorously each year identify target audiences and adapt, given resource availability (our time, our people, our dollars). We would like this to be very interactive, so come prepared to address what your organization does in its process to decide what your Ombuds Office will do each year, and for multiple years.
The cost is $100 for IOA members and $125 for nonmembers.  (IOA Webinar.)

Related posts: IOA Announces Webinar Series on Workplace Bullying; IOA Webinar Focuses on Ombuds-Support Role; IOA Webinar to Address Cultural Components in Conflict; IOA Webinar: the Ombuds and Corporate Social Responsibility.

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