Registration Opens for Fifth Annual FCO/Osgoode Ombuds Certificate Program

The Forum of Canadian Ombudsman and Osgoode Professional Development (of Osgoode Hall Law School, York University) will offer their certificate program, Essentials for Ombuds, September 25-29, 2017 in downtown Toronto. 

The course is "both comprehensive and in-depth [and] intended to meet the needs of recent appointees to the Ombuds role or Office, as well as providing those with more experience an opportunity to become conversant with both the theory and practice of the Ombuds role." Here are the details:

Taught by a highly distinguished faculty of practising Ombuds, lawyers and academics from across Canada, all of whom are leaders in their field, the certificate program will give you the theory, knowledge and practical skills to competently and confidently handle day-to-day challenges as well as more complex issues. The teaching style is a mixture of lectures, group discussion and hands-on practical exercises, providing a rich, interactive learning format. 

• Day 1:  Establishing the Framework for Effective Ombuds Practice  

• Day 2: Scope of the Ombuds Role 

• Day 3: Inquiries and Investigations (Individual and Systemic

• Day 4: Trend Analysis/Challenges & Opportunities for Ombuds

• Day 5: Report Writing

The announced faculty are: 

• Nora Farrell (Program Director), Ombudsperson, Ryerson University 
• Renée Gavigan (Program Director), Acting Deputy Ombudsman, Ombudsman Saskatchewan 
• Kwame Addo, Director, Investigations & Conflict Resolution, Ombudsman Toronto 
• David B. Butt, Barrister 
• Fiona Crean, Chief Operating Officer, Indspire 
• Ian Darling, Ombudsperson, Tarion Warranty Corporation 
• Paul Dubé, Ombudsman, Province of Ontario
• Barbara Finlay, Deputy Ombudsman, Province of Ontario 
• Barry Fleming, Citizens’ Representative for Newfoundland and Labrador 
• Gareth Jones, Director, Special Ombudsman Response Team, Office of the Ombudsman of Ontario 
• Mary McFadyen, Ombudsman and Public Interest Disclosure Commissioner, Province of Saskatchewan 
• Becky McFarlane, Program Director, The 519 Church Street Community Centre 
• Sandra Morrison, Organizational Ombudsman, Scotiabank, Toronto 
• Shirley R. Nakata, Ombudsperson for Students, University of British Columbia 
• Guy Parent, Veterans Ombudsman 
• Johanne Savard, Ombudsman, City of Montréal 
• Professor Lorne Sossin, Dean, Osgoode Hall Law School, York University 

Registration will close in early September 2017. (Osgoode Course Info.)
  
Related posts: Queen Margaret University is Creating a Center for Ombuds Training; Forum of Canadian Ombudsman Offers Training at Université de Sherbrooke; FCO/Osgoode Opens Registration for Fall 2016 Ombuds Certificate Program; FCO-ACCUO 2017 Conference Registration Opens.