The Ombuds Blog: Austrian Student Ombuds Submits 2018-19 Annual Report

February 07, 2020

Austrian Student Ombuds Submits 2018-19 Annual Report

The Austrian Student Ombudsman (Ombudsstelle für Studierende), Josef Leidenfrost, has just published his seventh annual report, which was submitted earlier to the Ministry for Education, Science and Research and Parliament. Leidenfrost says that 478 cases were received in the 2017-18 academic year and that his office resolved 96.4% of them. The case data is similar to those reported by other academic Ombuds: most visitors were female and academic issues predominated.

In addition to case statistics, the report also contains descriptions of selected cases and proposals for higher education decision makers. (Austrian Student Ombuds 2018-19 Annual Report, English Summary.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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February 07, 2020

Austrian Student Ombuds Submits 2018-19 Annual Report

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