The Ombuds Blog: Student Ombuds for Austria Posts 2016-17 Report

April 12, 2018

Student Ombuds for Austria Posts 2016-17 Report

The Austrian Student Ombudsman, Josef Leidenfrost, has published his annual report for the 2016-17 academic year. The summary--which is submitted to the Federal Ministry for Science, Research and Economy, and to the Parliament--covers issues from about 70 public and private colleges, universities, and institutes, and 409,000 students. The report said the Ombudsman received 487 cases and directly resolved 74% and just 13% could not be settled.

In addition to case statistics, the report also contains descriptions of selected cases and proposals for higher education decision makers. (Tätigkeitsbericht der Ombudsstelle für Studierende 2016 /17.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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April 12, 2018

Student Ombuds for Austria Posts 2016-17 Report

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