The Ombuds Blog: McGill University Ombuds 2019 Annual Report: 11% Jump in Cases

February 20, 2020

McGill University Ombuds 2019 Annual Report: 11% Jump in Cases

McGill's Student Ombudsperson Dimitrios Berk reports that his office handled 199 cases in the 2018-19 academic year, a 10.6% increase from the prior year. Cases peaked in January 2019 and, for the first time, graduate students slightly outnumbered undergraduate visitors. Carmela Parzanese continues as the Assistant to the Ombudsperson. (McGill Ombuds 2019 Report.)

Related posts: McGill Names New Ombuds for Students; McGill University Ombuds Posts 2010-11 Annual Report; McGill University Ombuds Posts 2010-11 Annual Report; McGill University Publishes 25th Annual Ombuds Report; McGill Appoints New Ombuds; ACCUO's New Website Offers Resources for Canadian Higher Ed Ombuds; McGill University Seeks Faculty Member to Serve as Student Ombuds.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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February 20, 2020

McGill University Ombuds 2019 Annual Report: 11% Jump in Cases

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