The Ombuds Workshop includes:
- Managing Conflicts on Campus: Ombuds, Mediation, or Both?
Facilitator: Akanmu Adebayo, Ombuds, Kennesaw State University
Mediation v. ombuds. Increasingly, complex conflicts in organizations require the deployment of one, two, or multiple conflict resolution approaches. Which approach should a campus support? Can and should an ombuds mediate? What would the outcome look like if the same issues were brought before a mediator or an ombuds? The workshop explores these and other questions on the theme: "mediation v. ombuds." Ombuds Time: 12:45pm 4:00pm
- Special Tools for Ombuds to Use in their Careers: Providing Upward Feedback and Fostering DEIB through Photovoice
Facilitator: Birthe Reimers, Ombuds, Georgia State University
Ombuds offices provide safe and confidential spaces where visitors can share their experiences and determine ways to manage conflicts informally (Hollis, 2021). Staple Ombuds services include one-on-one consultation, coaching, information gathering, policy clarification, facilitated conversations and group dialogues, shuttle diplomacy, referrals to campus resources, recommendations for institutional action, and conflict resolution training. At times, however, the methods of engagement for Ombuds offices (OOs) require additional creativity when addressing conflict (Howard, 2020). Photovoice (PV), which combines photography and dialogue, is an answer to this call as it engages participants in a unique form of self-advocacy that is mutually beneficial for the university and the project participants.
- Gossip’s Hidden Virtues: How Ombuds Use Gossip as a Catalyst for Change
Facilitators: Elizabeth Schwartz Hill, CO-OP, Ombuds, University of Colorado Boulder; Teresa Ralicki, CO-OP, Founder Ombuds Institute, Pinterest
What is gossip? Why do we do it? And how can ombuds use it to help their constituents and organizations? Join the conversation and discuss how ombuds can create order out of chaos by working with, and learning from, gossip. It’s an art, not a science.
- Trends Over Time; How Ombuds Work is Evolving
Facilitator: Jennifer S. Schneider, CO-OP, University of South Florida
The ombuds profession is relatively new and still evolving. In what ways has ombuds work changed over time? Do the practices of new ombuds mirror those of more experienced ombuds? Are ombuds practices across sectors consistent? This session will explore core ombuds practices that have remained unchanged and will also consider the nuances of the work which may vary. Discussions will be informed by data collected by the International Ombuds Association and personal accounts of both new and experienced ombuds. Participants will engage in active discussion about their own practices and consider implications for the future of the profession.
- Cutting Edge Topics in Ombudsing
Facilitators: T. Brian Green, CO-OP, Associate Ombuds, Emory University; Sofia Trelles, Ombudsperson, Florida International University
This interactive workshop provides Ombuds the opportunity to engage and collaborate with practioners in the field on current topics. Facilitator's will divide people into groups, pick a topic then brainstorm and discuss ideas. Groups will come together and discuss as a large group. Topics will be provided at the time of the workshop by the facilitators.
More information is now online and registration is open. (KSU Summer Institute.)
Prior Posts: Kennesaw State University to Host Summer Ombuds Workshops in June 2019; Kennesaw State University Names Ombuds; Kennesaw State to Host Ombuds Professional Development in June; Familiar Faces Return for 2021 Ombuds Series at Kennesaw State; Ombuds Abound at Kennesaw State's 2022 Summer Institute.