The Ombuds Blog: ABA Webinar to Spotlight Ombuds

February 13, 2023

ABA Webinar to Spotlight Ombuds

On March 29, 2023, the American Bar Association, Dispute Resolution Section will offer a webinar on "Why Your Company Needs an Organizational Ombuds Program to Succeed." Moderated by Elizabeth Hill, Associate Director, Ombuds Office for the University of Colorado Boulder, the program will feature former Head of Ombuds Services at Twitter Dina Lynch Eisenberg, Organizational Ombuds Consultant Chuck Doran, and former IOA Executive Director Charles "Chuck" Howard.

This program will provide an overview of an Ombuds program and how it can help organizations address current challenges and prepare for the future of work. After attending this program, you will be able to:
Define the role of an Ombuds (and actually say it right!)
Understand how the Ombuds interacts with conventional channels like HR and Legal
Discover the benefits of an Ombuds program for clients/organizations
Determine whether an Ombuds program is a good fit for your company

The event is $50 for non-members, $25 for ABA members, and free for section members. (ABA Events.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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February 13, 2023

ABA Webinar to Spotlight Ombuds

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