Here is a transcript:
Employees sometimes face challenges in the workplace that require confidential, impartial guidance, but who can employees turn to? The Organizational Ombuds provides an organization's informal and independent service to people at all working levels. So who are the ombuds and what role to they play?
Ombuds provide a safe space for everyone, including employees, managers, students, executives, and key partners—whoever may be seeking guidance on how to address their concerns. Ombuds allow employees to speak freely, without fear of reprisal, and can help to identify and address workplace issues. Ombuds help build and maintain a healthy inclusive and respectful workplace. Their goal is for visitors to leave feeling valued, heard, and well-informed.
Ombuds support employees on a voluntary basis. They use their unique skill set to provide options. Their role is independent and separate from, yet often complements the work of HR, legal, and other key partners. Today's Ombuds produces a more ethical, engaged, and empowered workplace. The Ombuds understands that addressing difficult issues is crucial to achieving positive change. By addressing workplace challenges, we can build a better working environment, strengthen our culture, and drive meaningful change.
Discover the value of the modern organizational Ombuds today. [Screen text: Contacting your organizational ombuds should never be a last resort but a first step! Contact them today! Department of Justice Canada / Ministère de la Justice du Canada.](YouTube.)
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