He also says that he never quite leaves his job behind.
“You don’t get a ‘turn off’ button,” he laughs. “Mediation is 24/7. Just last night, I had two phone calls! Friends and family members always try to pull me in with, ‘Well, I want to run something past you.’ The thing about a mediator is that you want someone neutral.” Though he tries to avoid mediating between friends and family, as a member of the International Ombudsman Association, he tries to interject and diffuse conflict in public when he can. Besides his obligation to the IOA, conflict resolution is part of who he is.
Smith graduated from the University of North Colorado. He went on to earn an MS in Human Resource Management and an ADR certificate at Colorado State University. (Faces of Life; LinkedIn.)
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