April 09, 2009

Questionable Assurance for Loyola Medical Residents

The new contract between Loyola University Medical Center in Chicago and its residents, states that grievances “related to work environment or issues related to program faculty are resolved through the Ombudsman Program.” Unfortunately for residents, the University decided not to hire a full time Ombuds, since “it was determined that the grievance procedures in both the staff and faculty handbook adequately handle issues once sent to the Ombudsperson office.” The published number for the Ombuds office is “unassigned” and callers are directed to the campus operator. (LUMC Resident Contract; Coordinating Committee Meeting Minutes; School of Medicine Resources.)

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