The role of the Ombudsman is to provide students with an independent, confidential unbiased and impartial perspective, and provide guidance and information on fair processes, policies, and rights. Topics may include academic challenges, interpersonal conflicts, harassment, and policy clarification. The Ombudsman serves as a source of information for students, guides them to appropriate personnel, and assists students with interpreting University policies and procedures as well as on-campus resources.
Joanne Hands, Director of the Student Success Center, currently serves as the AUK Ombuds. (AUK Ombuds Webpage.)