The Ombuds Blog: IOA Board of Certification Announces New Officers

October 07, 2011

IOA Board of Certification Announces New Officers

The Board of Certification for Certified Organizational Ombudsman Practitioners has elected the following officers for one-year terms beginning this month:

President – Jennifer Moumneh, Associate Ombudsman, University of California at Irvine
Secretary – Wendy Friede, Principal of Friede Coaching and Consulting
Treasurer – Constance Bernard, Ombudsman, The World Bank Group

CO-OP has just completed its first two highly successful years. A total of 126 candidates have taken the qualifying exam and 74 ombudsman practitioners have received certification. The deadline to register for the next CO-OP exam is today, October 7, 2011. (IOA News.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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October 07, 2011

IOA Board of Certification Announces New Officers

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