Here's the abstract:
Academic freedom, tenure, peer review and shared governance are intrinsic tenets to the organizational climate of higher education. In the higher education climate dissent is valued, and dialogue and debate are encouraged. Often, there is a clash between academic freedom and civility. Sometimes an environment of civility can escalate to a climate of workplace bullying. Higher education institutions need to effectively address such incidents, in order to preserve these tenets. The existence of a faculty ombudsperson can serve as an option to resolve such conflicts, complaints or disagreements between different constituencies at the university, so that these tenets are further preserved.(JIOA.)
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