Journal of IOA: Ombuds as a Mechanism for Civility in Higher Ed

The latest article in the peer-reviewed JIOA is by Clara Wajngurt, a Professor of Mathematics at the City University of New York, Queensborough Community College and an executive coach. The full article, "The Faculty Ombudsperson: Maintaining Civility and Academic Freedom in Higher Education," is now available online at the Journal of the International Ombudsman Association.

Here's the abstract:

Academic freedom, tenure, peer review and shared governance are intrinsic tenets to the organizational climate of higher education. In the higher education climate dissent is valued, and dialogue and debate are encouraged. Often, there is a clash between academic freedom and civility. Sometimes an environment of civility can escalate to a climate of workplace bullying. Higher education institutions need to effectively address such incidents, in order to preserve these tenets. The existence of a faculty ombudsperson can serve as an option to resolve such conflicts, complaints or disagreements between different constituencies at the university, so that these tenets are further preserved.

(JIOA.)

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