The Ombuds Blog: Journal of IOA: Ombuds as a Resource for Collaborative Research

December 12, 2019

Journal of IOA: Ombuds as a Resource for Collaborative Research

Nancy E. Day (Professor Emerita at the University of Missouri – Kansas City and former Faculty Ombudsperson), Mary Sue Love (Associate Professor in at Southern Illinois University Edwardsville and former Ombudsperson), and Gregory K. Stephens (faculty at Texas Christian University and Ombudsman for the Academy of Management) have published an article in the Journal of the International Ombudsman Association. The full article, "Ombuds Interventions in Encouraging Covenantal Research Collaborations: I Am with You Always, Now and Beyond the End of Our Study," is now available online.

Here's the abstract:

Given the proliferation of coauthored research, organizational Ombudspersons are likely to encounter increasing numbers of conflicts among researchers. We suggest that covenantal, rather than contractual, collaborations will create long-term, productive research relationships more effectively. Using sacred covenants as our foundational principles, we describe how research collaborations can become covenantal and how organizational Ombuds can help research active visitors forge these relationships. Characteristics of sacred covenants, such as a
shared purpose, an expanded time frame, mutually defined expectations, strong emotional bonds, and shared commitment to team norms and ethical behavior are fundamental building blocks of covenantal research collaborations.

We use the example of Nobel Prize-winning researchers Kahneman and Tversky’s relationship and its demise to illustrate these principles and conclude with recommendations for Ombuds working with researchers to create and nourish covenantal research relationships.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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December 12, 2019

Journal of IOA: Ombuds as a Resource for Collaborative Research

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