May 12, 2020

Podcast Features Contract Ombuds

Last week, Jennifer Crittenden interviewed a contract Ombuds for her podcast, Dear Discrete Guide. Her guest, Selina Shultz, owns a consulting practice, the Conflict Lab, that provides a range of dispute resolution and organizational services. The podcast is available free from Podomatic.


Here's the description:
An ombuds office can offer a safe space for informal problem solving and conflict resolution, neatly sidestepping some of the conflict of interest problems inherent in HR departments. Selina Shultz, ombuds, mediator, and former divorce attorney, joins us from the Conflict Lab to talk about the nuts and bolts of a good ombuds office and the benefits it can offer to senior leadership, employees, and even our poor beleaguered HR personnel, including potentially heading off litigation, dispute resolution, mitigating conflict, reducing turnover, and providing an important communication pathway to upper management. She also reads the conflict pledge! A solutions-oriented episode.
(Podomatic.)
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1 comment:

  1. Anonymous5/12/2020 1:34 PM

    I couldn't listen more than a couple minutes. At 4:25, Selina blithely asserts:

    "What's pretty great is that Ombuds have this privilege, this confidentiality privilege, that is from common law. So, they can never be called to testify. So, even though the company pays them, they can never by called by the company can to testify against an employee or about a situation."

    This is professional negligence to assert.
    -Angry Ombuds

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