The Ombuds Blog: City of Seattle Adds an Ombuds

June 02, 2022

City of Seattle Adds an Ombuds

Rachel Nicholson has joined Seattle's Office of the Employee Ombud as the Assistant Ombud for Capacity Building. She joins Director Amarah Y. Khan and Assistant Ombud for Case Management Emma Phan, and will serve as the lead facilitator and trainer, and work on establishing standard Ombuds practices, reporting, data analysis, and curriculum development for skill building and support.

Nicholson was an Assistant Ombudsperson at the UC Berkeley Staff Ombuds Office. Prior to that, she worked briefly in the Ombuds Program at the University of Oregon, where she earned her Bachelor's and Master's. (LinkedIn.)

1 comment:

Anonymous6/03/2022 10:51 AM
Yay Rachel! So happy for you. Seattle is lucky to have you. - Brett
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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