The Ombuds Blog: U.S. Dragon Boat Federation Names First Ombuds

June 21, 2022

U.S. Dragon Boat Federation Names First Ombuds

Emily Heizer-Kochman has been selected as the Director of the Ombuds Office for USDBF, the national, non-profit, volunteer organization for the dragon boat sport. She reports that she will be building a program following IOA best practices to serve paddlers, members, and stakeholders nationwide, and at all competitive levels.

Heizer-Kochman comes to the position after six years as Director of Conflict Resolution for St. Hope Schools, a K-12 Charter School network in Sacramento, California. Prior to that, she created an Adoption Mediation program with a foster-adopt agency in Oregon, and served as a small claims court mediator. She graduated from Cal State Sacramento, and earned an MS in Conflict and Dispute Resolution from University of Oregon School of Law. (LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

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Croatia -- pravobranitelji

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Poland -- Rzecznik

Portugal -- provedor

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Spain -- ombudsman organizacional

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June 21, 2022

U.S. Dragon Boat Federation Names First Ombuds

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