Here's the abstract:
This chapter explores the role of the university ombudsperson with academic integrity and academic misconduct at Canadian higher education institutions. Using a mixed methods approach, a survey was conducted, and publicly available documents were reviewed. The study found that the role of the ombudsperson varied with regard to academic integrity promotion; however, all ombuds offices provided various levels of support of the academic misconduct process – most often in the form of explaining allegations, policy, and process. Further to this, several ombudspersons contributed to academic integrity policy development, or were members of academic integrity committees, and many had reported recommendations for change within their annual reports, or through other means to their home institutions. The survey also indicated that the COVID-19 pandemic impacted ombuds engagement with regard to academic integrity and misconduct in various ways, for example, with the volume and types of requests for assistance. The study revealed that Canadian university ombuds have a unique perspective on academic misconduct issues, which includes an equity and inclusion lens. This critical lens is contributing to the development of a holistic approach to academic integrity on campus. The chapter concludes with suggestions for both administrators and post-secondary ombuds to promote fairness and accountability with academic integrity and misconduct, while maintaining their independent and impartial mandate.
The content is available through an institutional subscription. (Springer Nature.)
Related post: University of Toronto Now Has Ombuds on All Campuses.
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