FDIC's External Ombuds Posts 2022 Report
M. Anthony Lowe, the Ombudsman for the Federal Deposit Insurance Corporation has released a report covering the work of his office in 2022. (The FDIC Office of the Ombudsman is an "independent, neutral, and confidential resource and liaison for the banking industry and general public to facilitate the resolution of problems and complaints against the FDIC in a fair, impartial, and timely manner." There is a separate Internal Ombuds for employee concerns.) Lowe reports that his office handled 836 stakeholder meetings, provided 46 confidential consultations, and facilitated 12 requests for liaison services. The report includes several observes "trends and commonalities."
The FDIC Ombuds Office, headed by Lowe, also includes Associate Ombudsman Amy Brow, and Regional Ombudsmen: Charmion Haley in Atlanta; Dan Marcotte in Chicago; Marvin Payne in Dallas; Brent Klanderud in Kansas City; Sherryann Nelson in New York; and Kirk Daniels in San Francisco. (FDIC Ombuds 2022 Report.)
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