The Ombuds Blog: Charles University in Prague Introduces Ombuds

June 21, 2023

Charles University in Prague Introduces Ombuds

In January 2023, Kateřina Šámalová, became the first University Ombudswoman for Univerzita Karlova, the oldest and largest university in the Czech Republic. She will serve a three-year term and joins Charles University’s Ombuds for the Faculty of Arts, Pavla Špondrová, who was appointed in March 2022.

Samalova co-hosted the European Network of Ombuds in Higher Education conference at Charles University earlier this month. She told ENOHE's President, Josef Leidenfrost, that she plans to grow Ombuds capacity at Charles University and the Czech Republic. Samalova is a member of social work faculty School of Economics. She earned her PhD at the University of Warsaw. (UK Forum; Faculty Bio; ENOHE News.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 21, 2023

Charles University in Prague Introduces Ombuds

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