Podcast: NGO Ombuds on the Impact of Incorrect Assumptions

Brian Bloch, an experienced Ombuds was a guest this week on "Conflict Managed," a podcast hosted by Merry Brown, a workplace conflict restoration consultant and mediator. Bloch has been an Ombuds for over two decades and currently is the OMbuds for the Global Green Growth Institute, the World Central Kitchen, ISKCONResolve, and is co-Ombuds at Ashoka and NASA. 

Here's the full description:

Join us as we discuss: 

💭 Curiosity 

❓ Unclear expectations 

👂 Listening and asking the right questions 

🙏 Addressing conflicts with volunteers and faith-based organizations 

💡 The importance of curiosity and empathy 

⚖️ The art of balancing courage and consideration 

🐹 Getting off the hamster wheel of conflict angst 

Brian Bloch has over 20 years of experience as an ombudsperson. He started his career by creating ISKCONResolve, a faith-based conflict resolution program. He developed the Ombuds program at the U.S. Department of the Interior working primarily with Native Americans. He now runs the ombuds program at the Global Green Growth Institute, the World Central Kitchen, ISKCONResolve, and is co-Ombuds at Ashoka and NASA (overseeing the program run by collateral duty ombuds). Brian spent years on a project of the Supreme Court of India introducing mediation into the court system. He has trained over 400 mediators and 50 ombuds. He has served on the board of the International Ombuds Association (IOA), and as an associate editor of IOA’s academic journal. He is an IOA Certified Organizational Ombuds and presently serves on the committee that certifies ombuds. In addition to his ombuds work, he is a court-appointed mediator, facilitator, organizational development practitioner, certified coach and trainer. (Apple Podcasts.)

Related posts: Interviews with Leading Ombuds Give Perspective on Future of Profession; IOA Elects Five to 2013 Board; ISKCON UK to Create Ombuds Program; NASA Retains Two Ombuds Consultants.