The Ombuds Blog: USOA Elects 2024 Leadership

July 19, 2024

USOA Elects 2024 Leadership

The United States Ombudsman Association announced its new Board of Directors and Chapter leaders. Directors serve two year terms and are elected by voting members of the Association. The new members of the Board are:

President, Jordan Steffen, Deputy Ombudsman, Child Protection Ombudsman of Colorado
Vice President, Joel Schwartz, HHS Ombudsman, Texas Health and Human Services Office of the Ombudsman
Secretary/Treasurer, Joanne MacDonnell, Ombudsman, Arizona Ombudsman Office
Conferences and Training, Michelle Lucarelli-Beltran, LCSW, Children Services Administrator I, Los Angeles County Department of Auditor-Controller
Member Services, Artie Whiting, Director, Consumer Affairs Ombudsman Office, Salt River Project
Membership, Dennis Nyland, Montana Mental Health Ombudsman, Montana Mental Health Ombudsman Office
Outreach and Development, Rick Dempsey, Director, West Virginia Office of Inspector General, Mental Health Ombudsman

Belinda M. Robinson, Associate Organizational Ombudsman in the FBI's Office of the Ombudsman co-leads the Federal Government Chapter. (USOA Board.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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July 19, 2024

USOA Elects 2024 Leadership

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