I deeply value the opportunity to improve employees' working lives. My position and authority allow me to break harmful patterns and contribute to long-term preventive measures. I also appreciate raising awareness at all levels of the university about the dynamics at play. Part of my role is helping people understand which aspects can and cannot be changed. Ultimately, my work revolves around solving puzzles - understanding the situation, identifying the key players, and exploring how individuals perceive their own roles and contributions. Unraveling a problem and putting the pieces together is what fascinates me most.’
Zenginoglu, who has worked as the Student Ombuds since October 2022, said:
What matters most to me as an ombudsman is contributing to the university’s capacity for learning and self-improvement. Since I serve as the ‘last step’ in the reporting and complaint facilities,’ I receive a wide range of reports, giving me a clear overview of possible recurring structural issues. By identifying and discussing these problems, I contribute to the university’s learning process and, by extension, its social safety.
(VU News.)
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