Here's a summary of Doran's program:
An organizational ombuds serves as an independent, impartial, informal, and confidential resource for members of an organization to help them surface and resolve concerns while providing upward anonymous feedback to leadership. Ombuds use a variety of skills including confidential listening, interest exploration, brainstorming, and other skills familiar to mediators.Despite drawing from a similar toolbox, how are the roles of the ombuds and mediator different and complimentary? Join Chuck Doran, mediator and outsourced organizational ombuds..., to discuss the ombuds function and what a mediator might want to know about exploring this unique role.Registrants are encouraged to read the following articles in advance of the session - https://www.mwi.org/mediator-as-ombuds and this article from the Journal of the International Ombuds Association - https://ioa.memberclicks.net/assets/docs/JIOA_Articles/JIOA-2024-O%20for%20Publication.pdf
The webinar starts at 8:00am PDT and advance registration is required. (WWFF Events.)
Related posts: Chuck Doran.
FYI, the link above does not connect to the article as intended.
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