The European Network of Ombuds in Higher Education has announced details for its 20th annual conference at Vrije Universiteit Amsterdam on June 4-6, 2025. The theme is "Building Bridges: Equity, Responsibility, and the Ombuds’ Vision for the Future, Inspired by 750 Years of Amsterdam." Three dozen speakers from 13 different countries will offer insights based on professional experiences building and running Ombuds programs for universities and countries.
Here is the current version of the agenda:
Wednesday, 4 June 2025
Registration and Poster Installation
Welcome to Amsterdam
Opening
Plenary
Social Event
Poster Walk
Plenary
Concurrent Sessions
Poster Walk
Plenary (details TBC)
Concurrent Sessions
Welcome to Amsterdam
Opening
- Welcome: Jean Grier (President, ENOHE), Pelin Zenginoglu (Ombudsman, VU) & Marcel Nollen (Executive Board, VU)
- Keynote: Munish Ramlal, Ombudsman Metropolis Amsterdam
- Session 1: DUCAM: Sharing experiences among Ombuds at Universities in the Comunidad de Madrid, Ángel Rodríguez Sevillano (Spain), María Elena Gómez Sánchez (Spain), Yolanda Fernández Vivas (Spain)
- Session 2: Equal opportunities and wellbeing analysis as a springboard for multidisciplinary cooperation, Dita Jahodová (The Czech Republic)
- Session 3: Higher Education, Administrative Fairness, and the Role of the Ombuds, Carolyn Brendon (Canada), Martine Conway (Canada)
- Session 4: The Ombuds’ Contribution to Student Trust and Well-Being in Higher Education: Collaborative Practices at ISEG, University of Lisbon and IPBeja, Polytechnic Institute of Beja, Filomena Ferreira (Portugal, Lisbon), Albertina Raposo (Portugal, Beja)
Plenary
- Knowing ENOHE: developments and opportunities, meet the committees, get published with ENOHE – and complete our survey!, Jean Grier, Ursula Meiser, and members of the Board
- Session 5: Personal Responsibility – “How Not to Regret Your Actions”, Hana Galiová (Czech Republic), Lucie Tesařová (Czech Republic)
- Session 6: The More the Merrier: Promoting the Growth of Embedded and Outsourced Ombuds Everywhere, Chuck Doran (United States), Brent Epperson (Canada / Luxembourg)
- Session 7: The role of the ombuds in the duty of care, Relinde Vos (Netherlands), Pelin Zenginoglu (Netherlands)
- Session 8: Team ombudsing – sharing agendas, experiences, and challenges, Michaela Antonín Malaníková (Czech Republic), Jaroslav Šotola (Czech Republic), Veronika Lovrits (Luxembourg), Brent Epperson (Canada / Luxembourg)
- Session 9: The role of the Ombudsperson in promoting diversity, equity and inclusion (DEI) at the University. The experience from University of Warmia and Mazury in Olsztyn, Mateusz Dampc (Poland)
- Session 10: Equity in the Ombuds World: A Path to Fairness, Julie Boncompain (Canada, Montreal), Caroline Roy (Canada, Montreal)
Social Event
Thursday, 5 June 2025
Poster Walk
Plenary
- Launching ENOHE’s accredited certificate programme, Elke Welp-Park, University of Krems
- ENOHE developments – survey results and discussion, Jean Grier, Ursula Meiser, and members of the Board
Concurrent Sessions
- Session 11: Evaluating the Work and Impact of Ombuds: How Should We Do It and Should We Do It at All?, Markus Seethaler (Austria), Anna-Katharina Rothwangl (Austria)
- Session 12: Building Bridges with SAFE Steps™: Advancing Equity and Responsibility in Ombuds Work, Diedrick (D. A.) Graham (USA)
- Session 13: Breaking Barriers: resolving complaints from disabled students, Joanne Nuckley (UK), Helen Megarry (UK)
- Session 14: TBC
- Session 15: Fear and Controversy over EDI: Bridge or Barrier?, Natalie Sharpe (Canada)
- Session 16: Applying Moral Case Deliberation to moral challenges in complex cases, Verena Seiboth (Austria), Margreet Stolper (Netherlands)
- Session 17: Building Bridges: The Role of Ombuds for students in Mediation for Conflict Resolution in Higher Education, Torill Varberg (Norway), Lene Kjemphol Loy (Norway)
- Session 18: Stand in someone’s shoes, Lucie Tesařová (Czech Republic), Hana Galiová (Czech Republic)
Friday, 6 June 2025
Plenary (details TBC)
Concurrent Sessions
- Session 19: Merging perspectives: The Student Ombud as a Bridge Builder during times of change, Franco Parrella (Australia)
- Session 20: The Right to a Life Free of Violence in Universities: Experiences, Practices, and Challenges to prevent or remedy its academic consequences from precautionary measures and the Restorative Justice Paradigm, Ayesha Borja Domínguez (Mexico), Galilea Cariño Cepeda (Mexico)
- Session 21: TBC
- Session 22: Bridging the Gap: Synergy Between Ombuds and Equity Offices in Higher Education, Jacky Rivas (Canada), Eric Chan (Canada)
- Session 23: Ensuring, by force of law, the Portuguese Student Ombudsperson as symbol of tolerance, inclusion, and diversity, Rosa Maria Vasconcelos (Portugal), Berta Baptista (Portugal)
- Session 24: The EASE Model: Effective Conflict Management Coaching in Ombuds Practice, Laura Armstrong (Canada), Brent Epperson (Luxembourg / Canada)
- Session 25: Building bridges: a common template for the analysis of situations presented at Ombuds offices in Spanish and in Portuguese universities, María Elena Gómez Sánchez (Spain), Sara Sousa (Portugal), Ángel Rodríguez Sevillano (Spain)
- Session 26: Ombuds as pontifex academicus, Jan Galkowski (Poland), Petr Šimon (Czech Republic), Natascha Maria Hedl (Austria)
- Session 27: The Long Way Round: Hope in Ombuds Practice, Remonia Stoddart-Morrison (Canada)
- Session 28: Naming and / or Shaming: How far to go (if) with public transparency?, Natalie Sharpe (Canada), Markus Seethaler (Austria), Csaba Laszlo Dégi (Romania)
Social Event – details TBC
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