Daniel Rainey, Ombudsman and Director of the Office of Alternative Dispute Resolution Services for the National Mediation Board, is the subject of an interview in the current issue of Government Computer News. Given the focus of the periodical, it is natural that most of Rainey's comments address the role of technology in supporting the work of 14 mediators and 47 other staff members. Rainey also talks about his involvement with the Interagency Alternative Dispute Resolution Working Group, which reports to the president on the status of ADR in the federal government. Among other things, he is also working with Walter Reed Army Medical Center to create an Ombuds office. (Government Computer News.)
Related posts: Senate Bill Would Create DOD Ombuds Office; ICANN Ombuds Explains On-Line Dispute Resolution.