The Ombuds Blog: University of Michigan Ombuds Launches Blog

September 17, 2013

University of Michigan Ombuds Launches Blog

Tom Lehker, the UM Ombudsman for Students, has started a blog: Conflict as a Catalyst for Change. After an initial post to introduce himself, Lehker's latest post is about, "The Process (and not just the content) of Dispute Resolution." He offers three pieces of advice for people working through a conflict: 1. Listening is paramount; 2. Validating the experiences of others; and 3. Expressing empathy. (UM Ombuds Blog.)

Related posts: ICANN Ombuds Launches Blog (Frank Fowlie); New Organizational Ombuds Blog (Clayton Gilman); Welcome Another Ombuds Blogger (Pamela Martin); Two Organizational Ombuds Launch Blogs (Bathabile Mthombeni, Wendy Friede;
A New, Anonymous Ombuds Blog Launches; Higher Ed Ombuds Blogger Sees the Future; Higher Ed Ombuds Blogger Reveals a Secret; Higher Ed Ombuds Blogger Finds Silver Lining in UVA Resintatement; New Ombuds at Kidsports Blog About Their Work.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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September 17, 2013

University of Michigan Ombuds Launches Blog

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