Federal Ombuds 2015 Conference Agenda Announced

The Coalition of Federal Ombuds has published the details of its 2015 annual conference, set for September 30, 2015 at the U.S. Patent and Trademark Office in Washington, DC. The event will feature Howard Gadlin as keynote speaker and special guest Mary Rowe.



Here is the complete agenda:

Welcome, Introductions, Acknowledgements, and Year In Review 

Martial Arts and Conflict Resolution, Soolmaz Abooali

Keynote Speaker – Howard Gadlin with Special Guest, Mary Rowe

Special Presentation, tba

Concurrent Sessions

• Deep Dive For New Ombuds and Interested Agencies, Virginia Behr, Joanne Dea, Scott Deyo, and Bill Maurer

• Advanced Practice and Ethical Challenges, Kevin Jessar, Noreen Kinnavy, Samantha Levine-Finley, and Teresa Ralicki

Current Federal Ombudsman Research, chiResolutions

Speed Mentoring, Riley Barrar

Lunch and Networking

Legal Policy Updates, Julie Smith

Building Collaborative Partnerships, Renée Coates, Dawn Eilenberger, Rita Franklin, Patrick Holman, and Robert Scott

Concurrent Sessions

For External Ombuds

• Ombuds Writing: Using A Framework to Be Clear, Concise, and Effective, Wendy Kamenshine
• Working with Challenging External Customers, Rena Girinakis, Claire Heffernan, and Guy Weber

For Internal Ombuds

• Applying Standards (with Policies, Briefings, and Reports), Monique Bookstein and Scott Deyo
• Working with Challenging Internal Visitors, David Michael

The Federal Ombuds – Your Thoughts and Next Steps, COFO Executive Committee

Closing Remarks and Adjourn

(LinkedIn Announcement.)

Related posts: CoFO Continues Work on Thorny Issues Facing Government Ombuds; COFO Collaborating With Federal Agencies Creating New Ombuds Programs; Coalition of Federal Ombudsmen Sets Tenth Annual Conference; Coalition of Federal Ombuds Announces 2012 Conference; Coalition of Federal Ombudsmen Posts 2013 Meeting Minutes;  Coalition of Federal Ombudsman Elects Officers for 2014; Coalition of Federal Ombuds Eyes Strategic Initiatives; Coalition of Federal Ombuds Announces 2014 Conference; Coalition of Federal Ombuds Posts Minutes from October 2014 Meeting.