September 15, 2015

Federal Ombuds 2015 Conference Agenda Announced

The Coalition of Federal Ombuds has published the details of its 2015 annual conference, set for September 30, 2015 at the U.S. Patent and Trademark Office in Washington, DC. The event will feature Howard Gadlin as keynote speaker and special guest Mary Rowe.

Here is the complete agenda:
Welcome, Introductions, Acknowledgements, and Year In Review 
Martial Arts and Conflict Resolution, Soolmaz Abooali
Keynote Speaker – Howard Gadlin with Special Guest, Mary Rowe
Special Presentation, tba
Concurrent Sessions
  • Deep Dive For New Ombuds and Interested Agencies, Virginia Behr, Joanne Dea, Scott Deyo, and Bill Maurer
  • Advanced Practice and Ethical Challenges, Kevin Jessar, Noreen Kinnavy, Samantha Levine-Finley, and Teresa Ralicki
Current Federal Ombudsman Research, chiResolutions
Speed Mentoring, Riley Barrar

Lunch and Networking

Legal Policy Updates, Julie Smith
Building Collaborative Partnerships, Renée Coates, Dawn Eilenberger, Rita Franklin, Patrick Holman, and Robert Scott
Concurrent Sessions
For External Ombuds
  • Ombuds Writing: Using A Framework to Be Clear, Concise, and Effective, Wendy Kamenshine
  • Working with Challenging External Customers, Rena Girinakis, Claire Heffernan, and Guy Weber
For Internal Ombuds
  • Applying Standards (with Policies, Briefings, and Reports), Monique Bookstein and Scott Deyo
  • Working with Challenging Internal Visitors, David Michael
The Federal Ombuds – Your Thoughts and Next Steps, COFO Executive Committee
Closing Remarks and Adjourn
(LinkedIn Announcement.)

Related posts: CoFO Continues Work on Thorny Issues Facing Government OmbudsCOFO Collaborating With Federal Agencies Creating New Ombuds ProgramsCoalition of Federal Ombudsmen Sets Tenth Annual ConferenceCoalition of Federal Ombuds Announces 2012 ConferenceCoalition of Federal Ombudsmen Posts 2013 Meeting Minutes Coalition of Federal Ombudsman Elects Officers for 2014Coalition of Federal Ombuds Eyes Strategic InitiativesCoalition of Federal Ombuds Announces 2014 Conference; Coalition of Federal Ombuds Posts Minutes from October 2014 Meeting.


  1. The conference is free and open to anyone interested. Register at