Here is the announcement to IOA members:
Dear IOA Community,
I am pleased to introduce IOA's new management partner, SBI Association Management of Seattle, Washington, USA. As of 01 January 2019, SBI will provide support for IOA's day-to-day operations, as well as aid us in our transition to a hybrid management model.
SBI was unanimously approved by the IOA Board of Directors after a thorough search process. Having visited the SBI offices and met their enthusiastic staff, I can say with confidence that our partnership will be a robust and mutually beneficial one. Their emphasis on operational excellence and commitment to relationship building are a natural fit for an association of ombuds!
Learn more about the selection process, SBI, and what comes next on IOA’s newsblog, The Independent Voice.
On behalf of the IOA Board, I want to again express our deep gratitude to the Management Transition Task Force, led by Lee Twyman and Roy Baroff, for all the time and thoughtful effort they have dedicated to this search. Our appreciation also goes out to Bloch & Reed for their strategic guidance.
Finally, we thank all of our IOA members for your continued support throughout this period of transition. I look forward to introducing you to the SBI team in person at #IOA2019 in New Orleans in April!
Marcia Martínez-Helfman(SBI Association Management.)
President, International Ombudsman Association 2018-2019