Public Service Commission of Canada Appoints Ombuds

The government agency that safeguards diversity and bilingualism in the Canadian public service has named Maria Tsourounakis as its Ombudsman. The new program was created in response to a report by the Privy Council Clerk that reviewed the civil service culture and handling of harassment harassment are handled, and which recommended the creating of an Ombuds program. Tsourounakis will serve as a confidential, neutral, independent, and informal resource for PSC employees with workplace issues. 

In an announcement, Patrick Borbey, PSC President, introduced Tsourounakis and her new role:

It is with great pleasure that I announce the appointment of Maria Tsourounakis as the Ombudsman for the Public Service Commission (PSC) effective October 29, 2018.  The new Ombudsman’s office will provide employees with a service that is based on trust and encourages employees to express their concerns about the workplace, without fear of reprisal. Maria will play a key role in providing independent, confidential and impartial services to all PSC employees.  Maria's actions will be guided by the desire to provide a fair process that takes into account the interests of all parties involved. She will complete an objective assessment of the issues raised in order to find realistic solutions that are suitable for everyone.  Maria will also ensure an organizational influence by formulating recommendations that promote exemplary workplace practices and behaviors.

In addition to her Ombudsman responsibilities, Maria will also act as the Wellness and Mental Health Champion, a role that is particularly important to me and that is directly linked to organizational health.  Therefore, it is in the utmost confidentiality that you will be able to consult Maria to be heard and supported in situations that contravene the values ​​of the PSC, its practices or its policies.

Maria has held varied positions within the public service and private sector in fields such as psychology, education and policy development. In addition to holding a Masters in Educational Counselling, she was a secondary school teacher and guidance counsellor prior to joining the public service.  Maria’s experience and skills will be a definite asset in her new role. 

(Privy Council Report; Tsoutounakis Tweet; Borbey Tweet.)