The Ombuds Blog: Colorado Ombuzz Post Looks at Intent of Questions

June 27, 2019

Colorado Ombuzz Post Looks at Intent of Questions

The latest post in Ombuzz, the University of Colorado Ombuds Blog, offers some expert guidance on asking questions. focuses on how Ombuds and employee relations can work together. CU Denver|Anschutz Ombuds Director Melissa Connell explains that there are “Judger” questions and “Learner” questions. The advice is insightful for Ombuds, who ask questions for a living, and visitors who need coaching. She offeres several examples of questions reflecting a learner mindset. (Ombuzz.)

Related posts: University of Colorado Ombuds Launch Blog; CU Denver|Anschutz Ombuds Posts 2018 Report; Ombuzz Guest Post Highlights Work With Employee Relations.

No comments:

Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

Comment Policy

Content and Relevance

Stay on topic: Comments should be relevant to the post.
Be respectful: Personal attacks, insults, profanity, inflammatory language, and discriminatory or harassing comments will not be tolerated.
No self-promotion or spam: Comments should contribute to the conversation and not be used to for commercial purposes.
No confidential information: Do not share confidential information about your organization or visitors.

Length and Format

Keep it concise: Comments should be clear and to the point. Excessively long comments may be edited for clarity and length.
Use appropriate formatting: Do not use all caps unnecessarily. Comments may include HTML formatting for readability.

Other Considerations

Be professional and respectful: Please be mindful of your content, even when commending anonymously.
Comments may be edited: I reserve the right to remove or edit any comments that violate these guidelines. My edits will be noted.
Complaints about IOA: This is not the appropriate forum to lodge formal complaints against the International Ombuds Association.
Guest editorials: Please email me directly to discuss a guest editorial offering a longer, more in-depth perspective on a topic related to the organizational ombuds profession

June 27, 2019

Colorado Ombuzz Post Looks at Intent of Questions

No comments:

Post a Comment