Participants are invited to share their personal perspectives via a survey or one-on-one interviews. The anonymous Ombuds Origins survey is here: link. Patel and Banford say that Ombuds are free to forward the survey link to their colleagues as this will greatly help to collect contextual data. Additionally, if participants are willing to share their story of how they entered and approach the profession, they can email the researchers: dyuille[at-sign]gmail[dot]com or binapatel33[at-sign]gmail[dot]com).
I believe the book should have a different title as Chuck Howard actually wrote the first " The Organizational Ombudsman" book.
ReplyDeleteMaybe it's a working title.
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