Jim Wohl reported that he was consulted by 125 visitors on 891 issues during his first year as the University Ombuds for Auburn. The vast majority of matters, 86.8%, had not yet proceeded to a formal process. Wohl noted that the overall usage rate was within the range of usage rates at other colleges and universities with Ombuds programs. The relatively new website for the Auburn Ombuds Office also includes several excellent video clips of Wohl explaining the services and history of the program. (Auburn Ombuds Report 2008-09; Auburn Ombuds Office.)
Related posts: Peek at the Long Playing Effort to Create an Ombuds Office at Auburn University; Auburn Names First Ombuds; Red Cross Ombuds Unveils Video; New Gallaudet Website Features Video Welcome.