The CFPB Ombuds:
advocates for a fair process as between consumers, the providers of consumer financial products and services, and the CFPB. As with other ombudsman offices, the basic ombudsman tenets of independence, impartiality, and confidentiality allow the Ombudsman to advocate for a fair process.The full report is available on line and will be given to the CFPB Director. (CFPB Ombuds Blog; JDSupra Blog.)
Related posts: Consumer Financial Protection Bureau Opens Ombuds Office; Coalition of Federal Ombuds Begins Plans for 2012 Conference; Consumer Financial Protection Bureau Appoints Ombuds.