In latest episode of his Conflict Specialists Show, Dave Hilton interviews Belinda Newman, the UNT Ombudsman. Newman talks about her career path and training in dispute resolution. She gives an overview of her work as a University Ombuds and explains how the IOA Standards of Practice and Code of Ethics apply to her work. Hilton asks about getting an Ombuds job, setting up an office, and about collecting data, among many other topics. The interview runs about 44 minutes.
Hilton's Conflict Specialists Show offers a series of webisodes on dispute resolution, conflict management, mediation, and other related topics, and features interviews with experts and practitioners from around the world. As part of his graduate coursework, Hilton took a class from Newman at Southern Methodist University. (YouTube; Conflict Specialists Show.)
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