Journal Marks Tenth Anniversary of International Ombudsman Association

The latest issue of the Journal of the International Ombudsman Association is the first of two editions celebrating the ten years of IOA. The is the first issue from new co-editors, Howard Gadlin and Samantha Levine-Finley.

Article include:

• Observations of an “Inside Outsider” on the Future and Challenges Facing IOA and the Organizational Ombudsman Profession by Charles Howard; 
• Moving Forward with Research in the Organizational Ombuds by Profession Shereen Bingham;
• Blueprint for Success: Designing a Proactive Organizational Ombudsman Program by John S. Barkat;
• Leveraging Technology in the Ombudsman Field: Current Practice and Future Possibilities by Daniel Rainey and Frank Fowlie; and 
• Online Dispute Resolution and Ombuds: Bringing Technology to the Table by Colin Rule and Indu Sen.

(JIOA 8:1.)

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