September 12, 2018

Job Posting: Holyoke Community College

The public community college in Massachusetts with 9,000 students is hiring its first Ombudsperson and Chief Culture Officer to start in January 2019. The full-time position will report to the college president and serve, "as a designated impartial, neutral, and confidential employee who: assists faculty and staff in dispute resolution through informal and formal means, including consulting and mediation; advocates for a fair conflict management system and supports changes to achieve these goals; and serves in an independent capacity." 

Applicants must have a relevant master's degree, ADR training, at least five years professional experience, and "demonstrated knowledge of professional Ombuds standards, codes of ethics, procedures, and principles and techniques for informal inquiries." Preferred qualifications include CO-OP® credential or eligibility. The position pays $84,000 to $92,000 and applications are due by October 5, 2018. (HCC Job Posting.)

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