The directive does not specify any particular established standards, but does outline some details of the OFCCP Ombuds' role:
The Ombud Service should require the Ombud to:The new Ombuds will report to the OFCCP Deputy Director and will be responsible to setting up the program. A search is expected to begin shortly. (Directive.)
The Ombud Service will not:
- Listen to external stakeholder concerns about OFCCP matters and suggestions for improvements;
- Promote and facilitate resolution of OFCCP matters at the district and region office level;
- Work with OFCCP district and regional offices as a liaison to resolve certain issues after stakeholders have exhausted district and regional office channels;
- Refer stakeholders to the OFCCP Help Desk for routine compliance and technical assistance inquiries;
- Accept and review matters referred directly by the national office; and
- Have the discretion to reject a referral in appropriate circumstances.
- Advocate for either side of a dispute;
- Give legal advice, analysis, opinions, or conclusions;
- Conduct compliance evaluations, complaint investigations or participate in conciliation agreement negotiations;
- Have any role in conduct or discipline issues regarding OFCCP staff.
Related posts: CoFO Continues Work on Thorny Issues Facing Government Ombuds; COFO Collaborating With Federal Agencies Creating New Ombuds Programs; ACUS Finalizes Recommendation on Use of Ombuds in Federal Agencies; Updated Website is Great Resource for U.S. Government Ombuds.